Secrets of My Success

March 20, 2009

Hi Team,

I’ve written another guest post over at Blog@Work. Cheers to Anastasia for thinking of me!

This time, I’m revealing all my special secrets — the amazing formula for success that I followed that got me where I am today.  Amazing secret formula! Or is it??

Here’s an exerpt:

Do you have to script a 10-year and a 5-year plan, follow them to the T, and ensure every action of every day furthers you to those goals? Hells no. But some healthy post-mortem self reflection will show you the hidden patterns underlying what at the time seemed like you were just doing what seemed interesting, or were lucky – position X opened up and you got to have experience Y. Look for them. Can you repeat the patterns again? Can you use those patterns to help you take it to the next level?

Patterns and formulas can help you be deliberate when you feel the need for a structured push. But don’t forget to just go do what seems interesting.

Go check it out!


My Performance Review

January 7, 2009

My mid-year performance review was yesterday. (Mid-year huh??)  It went very well! One of the things I really appreciate about my company’s culture is that reviews are expected to be no-surprises events.  You should be hearing about your strengths & weaknesses all year long in direct and actionable feedback from your boss.  Your boss is supposed to be  your partner in this — I like that expectation.

Here are my results:

+  I keep teams focused on delivering the high-value items, especially when chaos or scope creep starts up.

+  Excellent communication

+ Excellent execution, especially with large, complex projects.

+ Several partners, including three directors, expressed relief that I’m back from leave. One said, “I just feel more comfortable with her around.”

- Don’t over-use my communication strength.  Influence the communication strategy but hold others accountable to deliver, instead of stepping in to do it for them.

- Leverage my communication and relationship-building strengths to influence more without authority, particularly with a project that is at risk for derailing.

No promotion yet, but I’m working on it!


Miscellany

December 16, 2008

Team, I am waaaaay too busy tonight making an Amy Sedaris I Like You Lil’ Smoky Cheese Ball for tomorrow’s happy holidays potluck lunch at the office to be bothered with attending to this old blog. Career, schmareer I say. Who needs a career when there is smoky Gouda?

Behold, I present you with some happy miscellany instead.

Good things happen to good people, even in a sour economy.

Case in point: one of my favorite employees got a new job today.  In a climate of unofficial hiring freezes.  And it’s a perfect, perfect fit for her.  And it’s a promotion.  And it’s super well-deserved.

I am on track.

I had a great career development conversation with my boss today.  He is extermely glad I’m back — this from someone who hardly ever vocalizes that type of thing — and unprompted, he made a big effort to make sure I understood his goal is to broaden my visibility to the SVP and across the company, and to get me short-listed as right-fit roles open up.  It’s really, really nice to feel that he and his peers want to retain me.

Happiness is contaigous.

Did I mention this before? It bears repeating. Strangers can make you happy. Wings on the butterfly, people, causing tsunamis.  Get with the program: we all have the responsibility to choose optimism and choose happiness, to rearrange our mental constructs, because we all affect our brothers, our neighbors, our neighbors’ brothers.

People are finding their stride.

At yesterday’s goal & objective setting session, we devoted a good chunk of time to a first pass at employee assessment, to get prepared for the upcoming annual review cycle.  I found out, to my very happy surprise, that two of the folks who last year we considered borderline in performance and of low promotion potential have since that time really found their sweet spots.  They have both shown remarkable improvement and are now outperforming. Turns out one of them was promoted while I was on leave, a truly excellent result.  I certainly think it was a well-deserved promotion, since he added a ton of value to one of my projects, earlier this year.

Good breeds good better.

Good things keep happening, even if the news is telling us otherwise in order to boost audience and sell more ad revenue.  Choose life, as they would say in Trainspotting, (hands down my favorite movie of 1996) but I mean it noncynically, I really do, maybe I’m a polyanna.  Look for the good, bias towards the good, and in turn drive out even more good.


Now I Will Eat My Hat

December 8, 2008

No one has gotten promoted.

Contrary to my complete knee-jerk reaction, it was all a complete fabrication that I myself fabricated in my crazy old head.  Rather: titles were changed across several positions to bring title, pay grade and bonus status in my pyramid in line with title/pay grade/bonus combinations throughout the rest of the company. This is really good news, as now peer relationships with partners are more symbolically and factually even.

I have to eat my hat now, because I’m not an idiot, I’m not falling behind, I’m not on the slow track.  But because I let my icebergs take over I spent all weekend in a shame spiral, making all kinds of wild assumptions about what a non-promotable loser I was.  Icebergs suck.  They don’t serve me at all.  I am not a non-promotable loser, and there is objective proof to the contrary.  If I had just asked about it (neutrally, gracefully) when I first noticed the new titles, I would have gathered facts, and  facts are not a problem for me.  Crazy mangy headbees are my problem and without facts they swarm.

Please, please, the next time your icebergs pop up, or your hot buttons get pushed, or you receive news to which your first reaction is to be devastated, or your headbees buzz, please remember this incident.  I know I will.  Remember how crazy I went over nothing.  It’s no good for your mojo.  Remember to step back, stop making assumptions, and start gathering objective facts.  Remember that your icebergs don’t serve you.  Remember that your inner critic doesn’t have your best interest at heart.  Save yourself a lot of time and energy. You can mitigate your icebergs.  They don’t have to control how you feel or react. You can learn to be more optimistic.

Remembering this incident, and the fact that I did it publically on my blog, and how very delicious my hat tasted:  this is my new iceberg-melting heat lamp.


Feeling Really Discouraged

December 6, 2008

So I found out Friday that two colleagues whom I like and admire have been promoted. This is great news and I’m very happy for them.  I am also feeling super discouraged.

Why does this bother me?

Because these two, I thought of them as peers.  Peers who were one management level ahead of me, one title ahead of me. (This isn’t about pay or pay grade for me, it’s about title and the publicness of title.)

So I was behind, right? This is my thinking. If they’re a title level ahead of me, yet my peers, I must be doing something wrong and need to catch up.  They were a yardstick of sorts, because we were more alike than different.  And I did not measure up.

And now they are two title levels ahead of me.

So I feel stuck. Stupid.  Not even stuck: sliding backwards.

But why does this bother me so much?

I have been asking myself this for a year, ever since I read The Resilience Factor and took a class from the author.  I’m not yet 100% sure.  I know I have big hot-buttons, icebergs the book calls them, about:

  • Recognition, especially by authority
  • Public recognition of success, in this case via my publicly-known title
  • An idea that I’ve failed if others succeed at a faster rate than me

Icebergs are those really deep-seated beliefs, the ones that are hard to even make yourself aware of, let alone let go of.  I am not sure where these icebergs came from. Something in childhood, early school perhaps? My parents set high standards, but never unrealistic expectations nor conditional love.

These icebergs do not serve me.  These icebergs directly contribute to my caution in reaching out to take risks with big payoffs (like aggressively positioning myself for promotion) or trying new experiences (it took me a year to decide to start this blog, and six years to decide to go to graduate school).  Of the several types of resilience the authors have identified, I am far less resilient than the norm on reaching out.

Plus, these icebergs make it easy for me to feel embarrassed and ashamed about myself, depressed, and apathetic (“why try”).

So what am I gonna do about it?

Two things.

1. I will work to neutralize icebergs when they get activated. (The book has useful tactics for doing this, but they are new behaviors I have to learn.) I will keep working to consciously make myself aware when an iceberg gets activated, deliberately choose to feel differently instead of giving into the auto-emotional response, and tell myself, “This doesn’t serve you at all, let it go.”

I will also make lists of factual proof contrary to what the icebergs are telling me.  In this case, proof that I am not failing nor unpromotable includes my stellar performance review score and explicit statements from my boss, former boss, and director that I am ready to promote and that they are positioning me for promotion.

2.  I will figure out how to more effectively and aggressively promote my career. Advocating for myself is perhaps my biggest weakness. I’ve long complained that I don’t know how to promote myself, but this isn’t true: via feedback I know I’m a great career coach to my employees and other colleagues.  So I will become a student of this. (I’m the daughter of academics, after all).  I will look for concrete, actionable tactics. I will ask myself what I’d council another to do, and take my advice.  I will seek out blogs & books about career advancement and study them.  And I will ask a couple of trusted colleagues for recommendations on a mentor for this specific topic/skill set.

Oh, and I will blog about it

That’s why I started this thing, yes?  Among other reasons, I just need to lay bare my biggest shame and my biggest blind spot. Ruminate on it, learn from others, hear comments & feedback, think out loud.


Blunt Feedback I Wish I’d Given

December 4, 2008

Some of this is blunt feedback I wish I’d been given, early in my career.  Some of it is blunt feedback I wish I — or someone — had given various colleagues & employees. Why is it so hard for people to be frank about this stuff?  Maybe it’s because I live in Minnesota, where the official state personality is passive aggressive, but sugar coating or ignoring this stuff doesn’t do anyone any favors.

1.  Stop obsessing about pay grade. Obsessing about pay grade is the wrong strategic move. The more you obsess about your pay grade, the more I think you have no common sense and the less I want to increase your pay grade.  Why? You care about pay grade because you want to make more and feel like you’re being promoted.

But to make more and get promoted, you should instead obsess about outperforming in your current role, getting new marketable experiences, and getting marketable title advancement. These are the things you talk about on your resume and in your interviews, not pay grade.

Plus, pay grades usually overlap by enormous amounts, so is not necessarily an indication your compensation,  just your upside. Jumping pay grades doesn’t guarantee more cash.  But outperforming and racking up marketable experience both increases your likelihood of getting a raise (more cash) and jumping pay grades (more upside).

PS: title is more important than pay grade because title goes on the resume and sets compensation expectations.  For example, in my company, there are certain Analysts who are higher pay grades than some Managers.  But Manager flags as higher-compensated on a resume.

2. Fix your image. Sorry to remind you but humans are evolutionarily wired to make snap judgments based on appearance.  Image includes clothes, hair, makeup, ironing, tie, jewelry, fingernails, etc.  For goodness sake, use a q-tip! Want to advance? Dress like you mean it. Don’t dress like your kid, or yourself from ten years ago,  or the funky free spirit that you think you are.  Right now, you are over estimating how professional you look. If you tell me that “suits are uncomfortable,” or “suits don’t fit me,” than I believe believe you’re not thinking maturely or strategically about your career, because it’s plenty easy to find a suit that fits, and by the way you need to get comfortable with using a tailor.

This rant about suits comes from the suit culture I work in:  you need to carefully examine the culture of your own organization.  How do the leaders in your company present their image? How do the people you admire in the job you want (not the job you have) present their image? Follow their lead.

3. Your communication style is getting in your way. If you are not an excellent communicator, people aren’t recognizing your smarts & your contribution.  People are getting tired of fighting the communication battle with you, or being eternally confused by you. The more tired you make them, the less they will want to work with you, or for you, and to promote you.

4. You need to manage up more. If you don’t know what that is, you need to find out or get a mentor.  It is not the same as brown-nosing: it’s managing expectations, ensuring your actions are aligned with your manager’s goals, appropriately triageing issues, ensuring your manager knows your successes, making life easy for your manager and making your manager look good.  Everyone wants their manager to have their back, right?  Think of managing up as returning the favor.

5. Invest more time in your boss and your boss’ boss. You can have the greatest relationship in the world with the client or your team, but if you don’t ALSO invest in having a great relationship with your boss – and for that matter, your boss’ peers, your boss’ boss and anyone filling in for your boss  – than you are not going to have a great review or get looked at as promotable, or get great new assignments. Or be able to have a candid enough relationship with your boss such that you can say no, influence priorities, and call her on her bullshit.

6. Own your own weaknesses, start mitigating them and take off the blinders.  Why is are so many people so reluctant to own their weaknesses? Maybe because so many of us have been punished for weakness in the past. But what, do you think you are perfect? Only a perfect person would either have no weaknesses or not have to mitigate them.

7. Stop taking everyone’s advice indiscriminately. Instead ask: out of the menu of advice I’ve gotten, which is most applicable for this current situation or this current culture or this current personality?

This goes for my advice, right here, too.   I’m just a data point for you, and you can’t use every data point — I might be an outlier. I don’t have some magic solution or the key to it all.  If I had the key, I wouldn’t need to be writing this blog to figure out what I am doing.


More Performance, More Review

November 20, 2008

Here’s the new twist on my performance review:  My boss kindly reminded me today that he now reports directly to the Senior VP.

Since our reviews are always signed by the boss and the boss’ boss, the SVP will be reading & signing mine. Talk about visibility!

And talk about being out of my comfort zone! I don’t have the same kind of relationship with the SVP that I have with my boss. I barely have a relationship with the SVP.  But I’m still leaving in the career-advancement parts. She’ll read them, and I’m not sure why that’s so scary to me.

I feel embarassed and icky but what’s the worst that could happen? They’ll tell me I’ve got no potential and it will never happen.  And what’s the best that will happen? I’ll have a new advocate in the SVP, helping align the stars for my promotion.


30 Days

November 12, 2008

I have a policy of never making major career decisions under duress, specifically during or shortly after:

  • Illness
  • Big life events
  • Crisis

My friend Y takes this policy a step further:  No major decisions within 30 days of one of the above.

Great advice!

Our culture is so fast-paced, we can all stand to be a little more thoughtful when it comes to career decisions or other major choices.  I know I can!